• PART-TIME lead Associate

PT LEAD ASSOCIATE

Street Craftery | Akron, Ohio
Part-Time Position | 15–20 Hours per Week

About the Role

Street Craftery is looking for a Lead Associate who loves candles, fragrance, creative experiences, and connecting with people. This is a hands-on leadership role for someone who enjoys creating exceptional guest experiences, supporting a team, and contributing to the growth of a local business.

The Lead Associate works alongside the owner and studio team to help keep daily operations running smoothly, bring creative experiences to life, build community connections, and increase awareness of Street Craftery. We're looking for a confident, organized, results-driven individual who brings positive energy, fresh ideas, and a genuine enthusiasm for what we do.

Responsibilities:

Team Leadership + Studio Operations

  • Lead by example and help guide, support, and develop the studio team.

  • Coordinate daily priorities and help ensure the studio is prepared, organized, and operating smoothly.

  • Be responsible for studio operations across multiple areas, anticipating needs and helping the team stay on track.

  • Assist with opening and closing procedures as assigned.

  • Maintain Street Craftery's IMPACT standards.

  • Communicate regularly with the owner regarding operations, team needs, and opportunities for improvement.

Guest Experience + Creative Experiences

  • Warmly welcome and host guests, creating an inviting and memorable studio experience.

  • Work directly with guests at their tables, guiding them through candle-making, fragrance selection, and other creative experiences.

  • Share product and fragrance knowledge to help guests make selections and create something personal.

  • Deliver attentive, personalized service while setting a strong example for the team.

Retail + Sales

  • Build product knowledge and confidently make recommendations.

  • Support retail sales, merchandising, inventory management, and restocking.

  • Assist with point-of-sale transactions and front-of-house operations.

  • Look for opportunities to introduce guests to products, experiences, and offerings they may enjoy.

Events + Guest Flow

  • Work with the owner to coordinate private events, group bookings, and special experiences.

  • Assist with scheduling, booking details, guest counts, event preparation, and seating arrangements.

  • Help manage guest flow, timekeeping, and changing needs throughout the day or during events.

Social Media + Community Engagement

  • Help create and publish engaging photos and short-form video featuring the studio, products, events, and behind-the-scenes moments.

  • Contribute ideas and content that strengthen Street Craftery's social media presence and connect with local audiences.

  • Help promote experiences, events, and products in ways that increase awareness and bring new guests into the studio.

  • Represent Street Craftery at local business meetings, networking events, and community activities.

  • Build relationships with local businesses, organizations, and potential collaborators.

  • Identify opportunities for partnerships, group bookings, and community engagement that can contribute to business growth.

Hiring + Team Development

  • Assist with interviewing, selecting, onboarding, and training new Studio Associates.

  • Help foster a positive, collaborative team environment and support consistent service standards.

What We're Looking For

  • A natural leader who is confident, organized, dependable, and comfortable guiding others.

  • A genuine love for candles, fragrance, and creative experiences.

  • Strong communication and interpersonal skills, with an ability to connect easily with people.

  • Someone who enjoys hosting, engaging guests, and delivering exceptional customer service.

  • A proactive, results-driven individual who can balance daily responsibilities with opportunities to improve and grow the business.

  • Experience creating social media content, particularly photos and short-form video.

  • An established local network, engaged audience, or demonstrated ability to build community connections is a plus.

  • Someone who is adaptable, resourceful, and comfortable working in a small-business environment where priorities can shift.

Professional Growth

We encourage continued learning, leadership, and opportunities for professional growth + development.

Position Details

  • Part-time position, approximately 15–20 hours per week.

  • Must have availability for a flexible schedule, including evenings and Saturdays.

  • Local networking and community engagement activities are part of the role.

  • Based at Street Craftery in downtown Akron, Ohio.

APPLY NOW!