Frequently Asked Questions
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Pre-bookings are strongly encouraged to ensure seating availability but walk-in’s are welcome as long as seating is avaialble!
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Yes, please! Parties are our thing! We offer both Private Party and Semi-Private Party experiences for all occasions and for groups of all sizes. Complete our Group Booking Form to book your event with us and we’ll work with you to fine tune all of the details to make it a creative and memorable experience for you and your guests!
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Almost all of your creations will be available to go home same day. Projects left at our studio to cure must be picked up with 5 business days.
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Due to the unique nature of our in-studio creative experiences and ready-made products, refunds/exchanges are not accepted. However, we do everything in our ability to assure happy and satisfied customers.
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Every experience in our studio is unique and the projects made here should reflect that. We would love to work with you to create a diversified experience for your group!
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Yes! We offer e-gift cards and physical gift cards!
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Your privacy is important to us. We do not share your private information with third parties. We collect only the information that you voluntarily provide us. This information includes, your name, address, phone number and email address. We use the information that you provide us to process your order/appointment, to contact you if there are questions regarding your order/appointment and to notify you with information concerning your order/appointment status. We may contact you via email, text, or direct mail in the future to notify you about special offers and new products or services. If you have any questions concerning our privacy policy please email us at hello@streetcraftery.com.
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For safety and consistency, we provide all vessels in our studio. Our vessels are heat-safe, tested, and perfectly suited for candle making, ensuring your candle pours safely, cures properly, and looks beautiful. Using our vessels helps prevent accidents like cracks, leaks, or other issues from untested containers.
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We offer several collections in a variety of colors, finishes, and styles, so you’ll have plenty of choices to make a candle that’s uniquely yours.
